|Gold Coast Airport Management Centre
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More information on the departmental structure of Gold Coast Airport
Gold Coast Airport Parking
For car parking enquiries please contact (07)5536 9573
Communication and feedback
For further information on Gold Coast Airport or to provide feedback, please phone (07) 5589 1100 between 8.00 am – 5.00 pm weekdays. If you would like to provide any feedback to Gold Coast Airport or have a complaint about your experience within the Airport, please Contact us via email or phone our reception during office hours on (07) 5589 1100.
Gold Coast Airport is committed to serving the needs of our passengers, guests and business partners to the highest possible standard. We strive to ensure every part of your experience at the airport is as pleasant and enjoyable as possible. We aim to provide prompt, courteous, helpful, open and informative information in response to every approach made by a member of the public to our staff.
Safety of our passengers, guests and staff is the highest priority.
Handling your complaints quickly, fairly, and helpfully is a key part of our commitment to service delivery. If you wish to make a complaint, click here to review the GCAPL customer complaint handling process.
If you have lost your property within the terminal, please contact the on-site Duty Managers, located at the northern end of Terminal 1, by phoning (07) 5589 1201. Duty Managers are available seven days per week during airport operating hours. If you have left property on your flight, please contact your airline directly.
If you are seeking sponsorship from Gold Coast Airport, please review our sponsorship policy, and ensure that any written proposals for sponsorship address the GCAPL sponsorship criteria.
Gold Coast Airport works closely with our industry partners to ensure all media are catered for when working at our airports. Through our parent company Queensland Airports Limited (QAL), Gold Coast Airport is supported by a Corporate Affairs department to assist the needs of media.
We welcome media for special tours of our airport facilities; or other media and editorial requests.
If you are interested in media information about Gold Coast Airport; a media familiarisation; have a filming enquiry; or are seeking images of the airport; please contact the QAL Corporate Affairs department.
Corporate Affairs contacts
To enquire about advertising space within the airport please contact Interspace Indoor Advertising on 1800 072 430 or visit www.iaateam.com
To enquire about advertising space on our website please contact our advertising agency for rates and further information.
Advertising proposals for consideration by Gold Coast Airport can be forwarded by email to this address